Product support
Questions, troubleshooting, or help with the way your school uses DojoStack.
support@dojostacklabs.com →Real people.
Direct answers.
When something needs attention, you deserve a clear route to someone who understands the product, the workflow, and the realities of running a martial arts school.
ResponseUsually within one business day
ApproachHands-on, product-level support
No mazeDirect email routes by need
Billing and account
Account ownership, billing questions, or anything that needs founder-level attention.
mark@dojostacklabs.com →Explore DojoStack
Not a customer yet? Bring us your workflows and we’ll show you the connected system.
Schedule a private walkthrough →SMS assistance
Questions about messaging consent, delivery, HELP, STOP, or re-enabling messages.
View messaging guidance →Context first. Resolution second.
Include your school or organization name, the workflow you were using, what you expected to happen, and what happened instead. Screenshots and timestamps help us move faster.
Existing customers
Use the email associated with your DojoStack account when possible so we can identify the right school and respond with context.