Delete from DojoGo
- Open DojoGo and sign in.
- Open More, then Settings.
- Select Delete account.
- Review the deletion details, verify your identity, and confirm the request.
The app will show the status of your request. You will be signed out when deletion completes.
Request deletion without the app
If you cannot access DojoGo, email us from the address associated with your account. Include your full name, your dojo or organization, and the words DojoGo account deletion request. Do not send your password, payment card information, or identity documents by email.
Send a deletion request
We will contact you through a verified channel if additional information is needed to confirm that you own the account or are authorized to act for a dependent.
Account and data handling
When a verified deletion request is completed, DojoGo removes or de-identifies the account and associated personal data that is not required to be retained. This includes account credentials, profile identity, device tokens, and personal community content according to the deletion flow shown in the app.
Some records may be retained when reasonably necessary for legal, safety, fraud-prevention, dispute-resolution, financial-recordkeeping, or legitimate dojo operational obligations. Retained records are limited, protected, and no longer used to provide an active DojoGo account.
Deleting a DojoGo account does not automatically cancel a dojo membership, payment plan, or other agreement with an independently operated martial arts school. Contact that school directly for membership or billing changes.
Questions about deletion
For questions about this process, contact support@dojostacklabs.com. For more information about how we handle personal data, read the DojoStack Labs Privacy Policy.